Concierge Product Support.
Hands-on help after deployment.
Why it matters
A real person who knows your fleet, not a ticket queue.
Concierge Product Support is white-glove care after deployment. A named team that knows your fleet, your configuration, and your priorities — and answers when you call.
Feature highlights.
Named support team
People who know your account.
Fast resolution
Direct line, defined SLAs.
Configuration changes
We handle changes so your team doesn't have to.
Enterprise Use Cases
Where fleets put it to work.
Post-Deployment SupportConfig ChangesEscalation
Vidmatics™ Service Layer
Installed, trained, and supported by Vidmatics.
Vidmatics technicians install the hardware. Vidmatics trainers teach your team. Vidmatics support stays on the line. The full deployment is the difference between buying technology and actually using it.
Ready to deploy Concierge Product Support?
Get pricing, deployment timelines, and a configuration tailored to your operation.